A. Information We Collect and How We Use It
Hawk collects two types of information about you when you visit our Site. 1. Personal information (including, by way of example only, your name, address, telephone number, email address if you are making a warranty submission via our online registration form, and 2. Email address and contact details if you request information via the Contact Us part of web site.
1. Personally Identifiable Information
The only personally identifying information that we collect about you is the information that you choose to provide to us. For example, if you would like to send us an email, or would like to submit a question to our customer service department through the online Customer Support help desk, we must collect personal information necessary to respond, such as your name, address, telephone number and/or email address. Hawk may offer online registration for certain other services. If you wish to register on a Hawk Site, you will be required to submit certain personal information. We may also offer surveys or promotions on our web site from time to time. To participate in these surveys or promotions personal information may be required. However, participation is strictly voluntary.
Please note that submission of your personal information is voluntary at all times. If you do not wish to provide us with your information, please do not use any of these services. We will use the information that you submit to respond to your request.
Additionally, if you indicate that you wish to receive mailings from one of our sites, we may send you correspondence regarding Hawk products or services we believe may be of interest to you. If you do not wish to receive these mailings, simply do not check the box indicating that you wish to receive additional information.
2. Non-Personally Identifiable Information
We collect and use non-personally identifiable information about you in the following ways:
Traffic Tracking, Referrers, IP Addresses and Other Non-Personal Information
We may track traffic on our Sites. This will help us better tailor our Sites for you and provide you with offers that we think may be of interest to you. Hawk may collect information through “referrers,” IP addresses and various environmental variables. A “referrer” is the URL of the page being viewed at the time it makes a request for another page via a hyperlink. An “IP address” is the address of a computer attached to a TCP/IP network. “Environmental variables” may include, among other things, the domain from which you access the Internet, the time you accessed our Site, the type of web browser and operating system or platform used, the pages you visit while at our Site and the Internet address of the web site you then visit. We may collect all of this information to allow us to detect broad demographic trends and to enhance your experience on the Hawk Site. We do not link this data with personal information and all information collected in this manner is aggregate, that is, unidentifiable.
B. Sharing Your Information with Third Parties
1. Disclosure of Information by Hawk
We share your personal information within our company, and with third parties necessary for assisting us with our Site. These parties only use the information they obtain from our Site for the purpose of providing services to Hawk and responding to your request.
However, Hawk reserves the right to disclose your personal and/or non-personal information if Hawk reasonably believes it is required to do so by law, to protect itself or to protect the rights of another user; to reduce risk of credit or other kind of fraud; or to comply with a court order.
If you do not wish for Hawk to share your information with the third parties necessary for our online operations, as noted above, please do not submit your personal information to Hawk.
3. Third Party Links
Our Sites may contain links to other sites. Additionally, third parties may from time to time link to the Hawk Sites. PLEASE BE AWARE THAT WE ARE NOT RESPONSIBLE FOR THE CONTENT OR PRACTICES OF ANY OTHER SITES. We encourage our users to read the privacy statements of each and every web site that they visit. This privacy statement applies solely to the Hawk Site.
A. Notification of Changes
B. Choices Available to the User
Hawk provides the following choices regarding the use of your information.
- You may choose not to provide us with any personal information.
- You may set your browser to not accept cookies, or to warn you when a cookie is being placed on your computer. If you choose not to accept cookies, however, your ability to navigate our Site may be hindered.
- If you do not want us to share your information with the parties necessary to help administer our Sites, please do not submit your personal information.
We take precautions to protect your information from inadvertent disclosure and intrusion by third parties.
IV. SPECIAL POLICY REGARDING INFORMATION FROM CHILDREN UNDER THE AGE OF THIRTEEN
Hawk is a general audience web site and is not targeted to children. We do not knowingly collect personally identifiable information from any child under the age of 13. If it comes to our attention that we have collected such information, we will delete it promptly.
In the unlikely event that Hawk ever becomes insolvent and seeks protection under the Bankruptcy laws, Hawk may share or sell your personal information and non-personal information with a third party that intends to continue the business.
If you have further questions about privacy issues, the security of our Sites or other issues, you may submit your questions at www.hawk.com.au.