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Technical Support

Please fill in as much detail as possible to assist our technicians. Photographs are especially useful.

Hawklink

To receive best possible support, Hawk recommends the purchase of Hawklink. This is designed to give immediate response and connectivity to your field instrument

More Information on Hawklink >>

Do you have Hawklink? (Y/N)

Yes No

If so, what is the SIM (connection) number?


How long has the product been working?
How long has the product been commissioned?

Name:*
Company:*
Address:
   
Zip code:
Country:
 
Phone:
   
E-mail:*

* = Mandatory fields


Product Description:

Product / Part Number:

Integral / Remote:

Serial Number:

Order N.o:


Problem Description:

Application Description

Image Attachment (JPG, GIF only)
* attach photo or diagram of vessel shape + dimensions

No of measuring points:

Media to measure in/against:

Viscosity:

Material Particle size:

Pressure in the tank:

Temperature media:

Temperature atmosphere:

Ambient temperature (sensor):

Required Accuracy:

Rec. Resolution:

Measuring range:

Filling principal:

Emptying principal:

Power supply:

Output signal/ communications:

Distance between amplifier and transducer:


Foam / type of foam:

Angle of repose:

Density variation:

Dust:

Yes No

Gas / temperature gradients:

Steam/moisture:

Yes No

Built up/contamination:

Yes No

Chemical aggressive environment:

Yes No

Local display:

Yes No

Agitator:

Yes No

Hazardous Area:

Yes No


Zone/Classes:

Trend:

Image Attachment (JPG, GIF only)
* attach screen print or photo of graphical trend during the problem if possible
Additional Notes:  

Mounting
Description:
Image Attachment (JPG, GIF only)
Cone/Flange attached? Yes No

Wiring
Is junction box used to extend cable? Yes No
If so, what type of cable is used?
Please include terminal wiring photos or diagram:
Image Attachment (JPG, GIF only)

 

 

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